Legal notice and privacy policy
Website publisher and hosting
The website www.lepalaisrhouldakhla.com is published by SA PALAIS AL RHOUL, a public limited company with share capital of MAD 5,000,000, whose registered office is located at 100 boulevard Mohammed V, 73000 Dakhla, Morocco.
Publication Director: Mourstapha Bactaoui.
Email address: info.palaisrhoul@gmail.com.
The website is created and hosted using the Wix.com platform. Hosting, technical maintenance and certain services required for the operation of the website are provided in accordance with Wix’s applicable terms and conditions.
Intellectual property and credits
All content available on www.lepalaisrhouldakhla.com, including texts, photographs, videos, illustrations, logos, graphic elements, downloadable documents, layout and overall structure, is protected by the applicable legislation governing copyright and related rights. Unless prior written authorisation has been obtained from SA PALAIS AL RHOUL or the relevant rights holder, any reproduction, representation, modification, adaptation, distribution, extraction or use, whether in whole or in part, of the website’s content is prohibited, regardless of the method used.
The trademarks, trade names, logos and distinctive signs displayed on the website remain the property of their respective owners. Accessing the website does not grant any ownership right or licence to use these elements.
Original website design: Marine Communication Maroc.
Photography credits: Alexandre Moulard and any other authors expressly credited in the relevant content.
Illustrations and visual identity: Virginie Dubaele.
Certain content may also belong to partners, publications, photographers or service providers and is used with their permission or under rights granted to SA PALAIS AL RHOUL.
Website use and liability
SA PALAIS AL RHOUL, acting as data controller, collects only the personal data voluntarily provided by users or required to prepare and deliver a stay, including identity and contact details, requested dates, number of guests, specific requests, billing information, payment confirmations and correspondence relating to a booking. Where strictly necessary for safety or the organisation of the stay, guests may also choose to provide information concerning allergies, dietary requirements, reduced mobility or particular health-related needs.
This data is used to respond to enquiries, prepare proposals, manage bookings, payments, transfers, treatments, activities and other requested services, maintain the guest relationship, comply with legal or accounting obligations and ensure the security and proper operation of the website. Depending on the circumstances, processing is based on pre-contractual steps requested by the guest, performance of the booking, compliance with a legal obligation, the legitimate interests of SA PALAIS AL RHOUL or the individual’s consent where required.
Personal data is accessible only to authorised members of the team and to service providers whose involvement is necessary to deliver the requested service, including the website host, payment provider, messaging services, accounting providers, drivers, therapists or activity organisers concerned. Personal data is not sold. Certain technical service providers may process or host data outside Morocco. In such cases, SA PALAIS AL RHOUL takes reasonable steps to ensure that the data is handled in accordance with the safeguards required by the applicable regulations.
Personal data is retained only for as long as necessary for the purposes for which it was collected and is then archived or deleted in accordance with applicable legal obligations. Sensitive information provided in connection with a particular need is accessible only to those who need to know it and is not retained beyond the period required to organise the stay, unless retention is required by law or expressly agreed by the individual concerned.
In accordance with Moroccan Law No. 09-08 and, where applicable, the General Data Protection Regulation, individuals may request access to their personal data, its correction, updating, deletion or restriction under the conditions provided by law, and may object to certain processing activities. These rights may be exercised by writing to info.palaisrhoul@gmail.com. To protect the data concerned, proof of identity may be requested where there is reasonable doubt as to the identity of the applicant. Individuals may also lodge a complaint with the Moroccan National Commission for the Control of Personal Data Protection.
Personal data protection
SA PALAIS AL RHOUL, en qualité de responsable du traitement, collecte uniquement les données personnelles communiquées volontairement par les utilisateurs ou nécessaires à la préparation et à l’exécution d’un séjour : identité, coordonnées, dates souhaitées, nombre de voyageurs, demandes particulières, informations de facturation, confirmation des paiements et échanges liés à la réservation. Lorsque cela est strictement nécessaire à la sécurité ou à l’organisation du séjour, le client peut également communiquer de sa propre initiative certaines informations relatives à une allergie, une contrainte alimentaire, une mobilité réduite ou un besoin de santé particulier.
Ces données sont utilisées pour répondre aux demandes, établir une proposition, gérer les réservations, paiements, transferts, soins, activités et prestations demandées, assurer le suivi de la relation client, respecter les obligations légales ou comptables et sécuriser le fonctionnement du site. Les traitements reposent, selon les cas, sur les démarches précontractuelles demandées par le client, l’exécution de la réservation, le respect d’une obligation légale, l’intérêt légitime de SA PALAIS AL RHOUL ou le consentement de la personne concernée lorsqu’il est requis.
Les données sont accessibles uniquement aux membres autorisés de l’équipe et aux prestataires dont l’intervention est nécessaire à la fourniture du service demandé, notamment l’hébergeur du site, le prestataire de paiement, les services de messagerie, les prestataires comptables, les chauffeurs, thérapeutes ou organisateurs d’activités concernés. Elles ne sont pas vendues. Certains prestataires techniques peuvent traiter ou héberger des données en dehors du Maroc ; dans ce cas, SA PALAIS AL RHOUL veille à ce que leur utilisation s’effectue conformément aux garanties prévues par la réglementation applicable.
Les données sont conservées pendant la durée strictement nécessaire aux finalités pour lesquelles elles ont été recueillies, puis archivées ou supprimées conformément aux obligations légales applicables. Les informations sensibles communiquées pour répondre à un besoin particulier ne sont accessibles qu’aux personnes qui doivent en avoir connaissance et ne sont pas conservées au-delà de la durée nécessaire à l’organisation du séjour, sauf obligation légale ou accord exprès de la personne concernée.
Conformément à la loi marocaine n° 09-08 et, lorsqu’il est applicable, au Règlement général sur la protection des données, toute personne peut demander l’accès à ses données, leur rectification, leur mise à jour, leur effacement ou leur verrouillage dans les conditions prévues par la réglementation, ainsi que s’opposer à certains traitements. Ces droits peuvent être exercés en écrivant à info.palaisrhoul@gmail.com. Afin de protéger les données concernées, un justificatif d’identité pourra être demandé en cas de doute raisonnable sur l’identité du demandeur. Toute personne peut également saisir la Commission nationale de contrôle de la protection des données à caractère personnel.
Cookies, applicable law and updates
The website www.lepalaisrhouldakhla.com may use cookies and other tracking technologies required for its operation, security and the storage of user preferences and, where consent is required, for audience measurement or the integration of services provided by third parties. Strictly necessary cookies may be placed when they are essential to the operation of the website. Other categories of cookies are activated only in accordance with the choices made by the user through the cookie management tool.
Users may accept, refuse, amend or withdraw their choices at any time through the cookie management tool available on the website or through their browser settings. Refusing certain cookies may limit the operation of some features or external content without preventing access to the website’s essential content.
The website and these legal notices are governed by Moroccan law, without prejudice to any mandatory rules that may apply depending on the circumstances or the user’s place of residence. In the event of a dispute, users are invited to contact SA PALAIS AL RHOUL beforehand at info.palaisrhoul@gmail.com in order to seek an amicable resolution. If no amicable solution can be reached, the dispute shall be submitted to the competent courts in accordance with the applicable rules of law.
SA PALAIS AL RHOUL may amend these legal notices and this privacy policy to reflect changes to the website, its services or the applicable regulations. The version published online is the version applicable at the time of consultation.
Last updated: 14 July 2026.